Protecting your personal data is hbet's top priority. This Privacy Policy explains what information we collect, how we use it, and what rights you have.
Hbet-baji.com (hereinafter "hbet", "we", or "the platform") is committed to providing a safe and trusted online betting environment for users in Bangladesh. This Privacy Policy ("Policy") explains in detail how hbet collects, stores, uses, and protects your personal information.
By using the hbet website or app, you agree to the terms described in this Privacy Policy. This policy is Terms & Conditionsis an integral part of.
We believe privacy is a fundamental right. That's why hbet only collects information that is genuinely needed to operate and improve our services. We do not collect data beyond what is necessary.
This policy has been developed in accordance with applicable data protection laws in Bangladesh and international best practices. If you have any questions, our support team is always here to help.
Hbet collects two types of information — what you provide directly, and what is automatically generated through your use of the platform.
| Data Type | Example | When it is collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact information | Mobile number, email address | At Account Creation |
| Financial information | Mobile banking number, transaction history | At the Time of Deposit & Withdrawal |
| Identity documents | Photo of NID, passport, or driving license | During KYC verification |
| Communication History | Support chat messages & complaints | When speaking with the support team |
Hbet will never ask for your mobile banking PIN, password, or OTP. If anyone requests this information in hbet's name, it is a scam — report it to our support team immediately.
Hbet uses collected information only for specific, legitimate, and transparent purposes. A full list of how we use your data is provided below:
Hbet uses cookies and similar technologies on its website and app to enhance the user experience and monitor platform performance.
You can disable non-essential cookies at any time through your browser settings. Note that doing so may limit certain features.
Hbet uses industry-leading technology to keep your data secure. Our security framework is built across multiple layers of protection.
No system on the internet is 100% impenetrable. However, hbet continuously updates its security measures to minimize any risks. If you notice any suspicious activity, please contact us immediately at support@hbet-baji.com.
Hbet does not retain your data longer than necessary. Retention periods vary depending on the type of information and applicable legal requirements.
| Data Type | Retention period | Reason |
|---|---|---|
| Account & identity information | 5 years after account closure | Legal obligations |
| Financial Transaction Records | 7 years | AML & Tax Laws |
| KYC documents | 5 years after the relationship ends | Regulatory guidelines |
| Support Communications | 3 years | Dispute resolution |
| Log data & cookies | 13 months | Performance analytics |
| Marketing preferences | Until Consent Is Withdrawn | Consent-Based Processing |
Once the retention period expires, data is securely deleted or anonymized.
Hbet believes you should have full control over your own data. All of your rights are listed below.
You can request a copy of the information hbet holds about you at any time.
If any of your information is incorrect, you can request a correction.
You may request that your data be deleted, unless we are required to retain it by law.
In certain circumstances, you can request that the processing of your data be restricted.
You can request an export of your data in a machine-readable format.
You may object at any time to your information being used for marketing purposes.
To exercise these rights, email us at support@hbet-baji.com. We typically respond within 30 business days.
Hbet strictly does not provide services to anyone under the age of 18. We believe protecting minors is an essential responsibility.
To learn more, visit our Responsible Gaming Visit the page.
Hbet may update this Privacy Policy from time to time. For significant changes, we will send a notification to your registered mobile number or email.
For any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection team:
For answers to common questions, visit our FAQ page View.
Hbet protects your privacy not just in words, but through real, concrete measures.
All your data is protected with 256-bit AES encryption — the same technology used by the world's leading banks. Encryption is applied both in transit and at rest.
Every account is verified to ensure only real, adult users can access the service. This reduces your risk of identity theft and fraud.
Hbet never sells your personal data to third parties. Our business model does not rely on advertising or data trading.
Once data is no longer needed, it is automatically deleted or anonymized. Retaining unnecessary data goes against hbet's policy.
Independent security experts regularly test hbet's systems. Any vulnerabilities are identified and resolved promptly.
We explain in plain language what data is collected and why. Nothing is buried in complex legal text — what we say is what we do.